New technology demands an integrated approach to the basic voice communications services your business depends upon. You are faced with the challenge of providing the most reliable and efficient services to your organization at the lowest possible cost.
First Communications can provide a single-point-of-contact solution to all your needs with a complete suite of services that include long distance, calling card, toll-free, and audioconferencing services. Under one convenient umbrella, we can provide a custom fit to match your precise requirements. Our around-the-clock support and our dedicated account representatives assure that your voice communications—your company’s lifeline—are up and running reliably and efficiently.
FIRSTCOMM CAN HELP YOU MEET THE CHALLENGES OF
Network Integration
Complexity
Vendor Interoperability
Cost Control
Reliability
Resource Constraints
First Communications has the resources to help you plan, design, implement and manage your voice network.
BENEFITS OF FIRSTCOMM VOICE SERVICES
Single vendor for all your requirements
You deal with a single company for implementation and management of hardware and circuits.
Simple flat rates at competitive prices
First Communications offers flexible terms with simple, flat rates at varying commitment levels and no hidden charges.
Dedicated account team for customer support needs
First Communications provides a dedicated account representative as your single point-of-contact supported by a dedicated Account Service Manager to manage your customer support needs.
Consolidated billing
First Communications provides consolidated direct billing and management reports for all of your services.
Professional consulting, design and management services
Experienced First Communications engineering and support staffs provide you with a proven level of expertise in design and management.
Reporting and monitoring
First Communications supplies the most extensive monitoring and reporting services within our industry as a result of over 30 years experience in managing customer assets.
WHY BUY FROM FIRST COMMUNICATIONS?
One Bill, Many Services Long Distance: Our state-of-the-art communications capabilities give you
crystal- clear connections, with a wide variety of billing options to aid in reporting
and cost control.
Toll-Free: Toll-free services keep your customers in touch, and provide
flexibility, reliability, and cost-efficiency.
Audioconferencing: Clear lines regardless of the number of callers, the
ability to add and drop callers easily without degrading the sound quality, and a
highly efficient way to conduct business with clients and employees all over the country.
Outbound and Toll Free Features
First Communications offers far more than reliable service. We offer a complete feature package that includes basic features, such as Account Codes used for cost accounting, or more enhanced features to route and manage your calls to serve your callers quickly and effectively. With a combination of these features you can optimize customer service, increase sales and improve internal communications.
